Shipping & Returns

Shipping

Orders are dispatched with 2-3 business days.

Orders are shipped in 7-14 business days Monday-Friday unless the item is on Pre-Order. Orders placed on the weekend and select holidays are processed on the next business day. 

Since we are based in Canada, we primarily ship through Canada Post in order to serve you at our best ability. The shipping times are estimated and calculated from the time the product leaves our location.

Returns 

To be eligible for a return and/or exchange, your item(s) must be unused and in the original condition and packaging, must have been received within 30 days of purchase. After 30 days, we are unable to process any returns or exchanges.

As long as you make the request within 30 days of receiving your order, we will begin the process of exchange or refund if applicable. In all other cases, return fees will be borne by the customer.

International Orders & Customs

All customs and import taxes levied on orders are the sole responsibility of the buyer and not of Author’s Collection. All items are shipped from Canada and any potential buyer should evaluate beforehand if they will have goods held by their local customs or post office.